The information we collect
Personal information is collected when you make a reservation request or when you contact us about a purchase either by e-mail, letter, fax or on the phone. We may also collect personal information from you from any online registrations including newsletters.
When you visit our Web pages you are free to remain anonymous. However, in order to communicate with us or order a product it is necessary for you to disclose personal information. We only collect the personal information which you disclose to us, such as when you place a booking. If you do not provide your personal information we may be unable to fulfill your booking.
No other collections of personal information will occur without your consent.
Our Security and Storage Measures
We will endeavor to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. Your personal information is stored in secure operating environments that are not accessible by the general public.
However, no data transmission over the Internet can be guaranteed to be 100% secure, so we cannot give an absolute assurance that the information you provide to us will be secure at all times. Travel Excellence will not be held responsible for events arising from unauthorized access to your personal information.
How We Use Your Personal Information
We use your personal information to enable us provide you with the information you request about our products, to fulfill your bookings, to confirm your purchases and to ensure you are correctly billed. The personal information we collect from you will be shared with our service partners who are involved in fulfilling the purchases you have made from us.
Travel Excellence may from time to time send you information about our new products or ask your opinion on new product initiatives so that we may improve our service to you and other consumers. If you do not want Travel Excellence to contact you in the future please ensure you unsubscribe e from the newsletter.
We do not share your personal information with third party organizations who are not involved in fulfilling the purchases you have made from us or as described above, neither do we partner with or have relationships with any businesses which serve ads on to Web sites.